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Experience:
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dB Wizards, Inc
System Administrator / Service Desk Engineer ( Dec 2010 – June 2011 )
- Provides second level support to end users
- Responsible for tracking and resolution of issues
- Conducts RCA ( Root Cause Analysis ) of the escalated incidents provided by the 1st level support
- Responsible for handling the escalation of change request and ensure a smooth implementation to production servers
- Bug Fixes
SharePoint Developer / Junior Consultant ( July 2011 – present )
- Currently taking trainings and certifications
- Responsible for ServiceOne application improvement
Technical Skills:
Programming Languages: Visual C++, C#, Java
Web Technologies: ASP.NET, Javascript, HTML, CSS, DHTML, Sharepoint 2010
Business Intelligence Tools: SAP
Document Markup Language: Latex / Tex
Database Technology: Microsoft SQL Server 2005 and 2008, MySQL, MS-Access
Operating Systems: Microsoft Windows (XP, Vista, Windows 7
Multimedia Technologies: Macromedia Flash MX, Macromedia Dreamweaver, Adobe Photoshop CS3, Edius, Sony Vegas Movie Studio Platinum, Cyberlink PowerDirector, Corel Video Studio.
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